Privacy Policy

1. Information We Collect

When you use ZaraTopup, we collect the following information:

• Account information: name, email address, phone number, and password (stored securely hashed).
• Transaction data: top-up orders, payment history, and wallet activity.
• Device information: IP address, browser type, and operating system for security and fraud prevention.
• Communications: messages sent via our chat support.

2. How We Use Your Information

• To process and deliver your top-up orders.
• To manage your wallet and transaction history.
• To send order confirmations and important account notifications.
• To detect and prevent fraudulent activity.
• To improve our platform and customer support.

3. Data Sharing

We do not sell your personal data. We may share data with:

• Payment processors (e.g. UddoktaPay) solely to complete your transactions.
• Service providers who assist us in operating the platform, under strict confidentiality agreements.
• Law enforcement when required by applicable law.

4. Data Security

We use industry-standard encryption (HTTPS/TLS) for all data in transit. Passwords are stored using one-way cryptographic hashing. We employ rate limiting and fraud detection systems to protect your account.

5. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising cookies.

6. Your Rights

You may request to access, correct, or delete your personal data at any time by contacting us. You may also close your account, which will anonymise your personal data in our systems.

7. Contact

For any privacy-related questions, please contact us at our contact page or via our Telegram support channel.